FAQs

A Mini PC is a fully functional computer that packs the power and features of a standard desktop into a compact box.

Think of it as the middle ground between a traditional desktop and a laptop:

• Like a desktop: It connects to external monitors, keyboards, mice, and power outlets. You get a stationary setup, multiple display ports, and flexible connectivity, often with the ability to upgrade storage or RAM over time.
  
• Like a laptop: It uses highly efficient, space-saving internal components (similar to laptop processors and memory), eliminating the bulky computer tower completely.

By combining the space efficiency of a laptop with the stationary setup and port versatility of a desktop, a Mini PC handles everything from daily office tasks and media streaming to high-performance computing.

Mini PCs are designed for power users, professionals, and tech enthusiasts who need high-performance computing in a compact, space-saving design. They are ideal for:

• Business & Office Professionals: Perfect for managers, consultants, and remote workers who need a clean, clutter-free desk to handle heavy multitasking, complex spreadsheets, and multi-monitor setups with quiet, energy-efficient reliability.
• Developers & Software Engineers: Excellent for coding, local compiling, and running light virtual machines or home lab environments.
• Content Creators & Digital Artists: Equipped to handle photo editing, graphic design, and audio production, giving you the horsepower needed for creative software.
• Gamers & Tech Enthusiasts: Great for casual 1080p gaming, media streaming, or exploring local AI tools.

Yes. Mini PCs provide desktop-level performance in a compact form factor and can replace many traditional desktop setups.

Yes. VZMORE Mini PCs come ready to use with the operating system, RAM, and SSD pre-installed. Simply connect the power adapter, monitor, keyboard, and mouse, complete the initial setup, and you can start using your Mini PC right away.

Yes. The device comes pre-installed with Windows 11 Pro, which will activate automatically once connected to the internet and can be updated to the latest version.

Yes. VZMORE Mini PCs support multiple operating systems, including Windows, Linux, and Chrome OS. Linux compatibility has been tested with popular distributions such as Ubuntu and Linux Mint.

VZMORE Mini PCs support DDR5, LPDDR5, or LPDDR5X memory, depending on the model. Memory capacity and frequency vary by processor and configuration. Select models support up to 256GB of RAM. If memory with a higher frequency is installed, the system will automatically operate at the maximum memory frequency supported by the CPU.

SSD specifications vary by model, including the interface, form factor, and maximum supported capacity. Depending on the model, VZMORE Mini PCs support M.2 NVMe SSDs with PCIe Gen4 x4 or PCIe Gen5 x4 interfaces. Please refer to the SSD specifications on the respective product purchase page for detailed information.

Models with SO-DIMM memory slots support RAM upgrades. All VZMORE Mini PCs feature two M.2 SSD slots for storage upgrades or expansion. Supported memory types, SSD interfaces, form factors, and maximum capacities vary by model. Please check your device specifications before upgrading.

Currently, our Mini PCs are available in pre-configured versions. If you need more memory or storage, compatible components can be upgraded after purchase depending on the model.

Yes. Gaming performance depends on the model and hardware configuration. VZMORE Mini PCs can support casual gaming and many popular titles, including League of Legends, PUBG, Fortnite, Minecraft, Dota 2, Apex Legends, and Genshin Impact.
For gamers and users seeking high-performance computing, we highly recommend the VZMORE AX9 Max for its powerful performance and smooth gaming experience.

Absolutely. Driven by multi-core processors, high-speed RAM, and fast PCIe SSDs, modern Mini PCs effortlessly run software like Premiere Pro, DaVinci Resolve, and CapCut. They provide strong performance in a compact, space-saving design.
For video editing and creative workflows, we recommend the VZMORE iX9 Max.

Yes. All VZMORE Mini PCs support up to four simultaneous displays via two HDMI ports and two USB4 Type-C ports. This enables an efficient multi-monitor setup for enhanced productivity and multitasking.

Yes. Many VZMORE Mini PCs support 4K high-resolution output, while selected models with advanced display interfaces support up to 8K output. Supported resolutions and refresh rates vary by model and port configuration.

Yes. All VZMORE Mini PCs come with built-in Wi-Fi 7 and Bluetooth 5.4 for fast and reliable wireless connectivity.

We provide secure payment options for a convenient checkout experience. We accept PayPal, Klarna, credit cards, and debit cards. Personal checks, money orders, and cash on delivery are not accepted. For more details about payment methods, please visit our Payment Methods page.

Yes. We offer free shipping on all orders.

Orders are usually processed within 1-2 business days. Delivery typically takes 2-5 business days after shipment, depending on your location.

After the order is shipped, you will receive an email containing the order status and logistics tracking information. You can track the package status through the link in the email.

For customers in the United States and the United Kingdom, orders are shipped directly from local warehouses in each respective country.
For customers in EU countries (including Germany, France, Spain, Italy, and other European Union member states within continental Europe), orders are normally dispatched from our Germany warehouse.

We ship to the United States, the United Kingdom, and most European Union countries within continental Europe.

Your satisfaction is our top priority. If you are not satisfied with your purchase, you may ask for a return or exchange within 30 days from the delivery date. Your item(s) must be returned unused, in original condition.
For more RETURN & EXCHANGE POLICY information, please visit here.

All our Mini PCs come with a 3-year warranty starting from the order date. We cover hardware repair or replacement for any quality-related defects under normal use. Feel free to contact our customer support team if you need assistance!

Yes. Our support team provides technical assistance and troubleshooting support for product-related issues. Please contact us at support@vzmore.com for help.

If you receive DOA product(s), please contact our customer service within 7 days.

• Both the packaging and the product are damaged:
  Send the pictures of the items/packages received to our customer service, paying attention to the details of the problem that need to be attached.
  
• Wrong or incorrect product：
  Send wrong product pictures, especially where there are labels, and provide customer service with your order information.
  

Tips: Please check the contents of the package carefully before signing for it.

No. You can place an order as a guest without creating an account. Creating an account allows you to track orders, view order history, and enjoy a faster checkout experience.

Enter your coupon code on the checkout page and click Apply before completing your purchase.

If you would like to modify or cancel your order, please contact our customer service team as soon as possible. Changes or cancellations can be made within 2 hours of placing your order or before the order is shipped.